FAQ

What areas/cities do you service?
We currently serve Commercial & HOA customers throughout the metro area. We provide residential subscription service in Arvada, Federal Heights, Denver (unincorporated Adams County), Englewood, Golden (limited areas), Lakewood, Wheat Ridge, and Westminster. Service for Aurora, Highlands Ranch, and Littleton is coming soon.

What items are not allowed in my residential waste?
Most household waste is disposable; however, we do not accept dirt, rocks, construction materials, etc. Additionally, batteries, electronics, wet paint, light bulbs, tires, petroleum products (oil), coolant, chemicals, and tires are not. When in doubt give us a call or send a message – better safe than sorry!

If I don’t use a Summit cart, can I use my own container or place bags for disposal?
Yes! Our hand-toss service includes up to 2 large containers (customer-owned carts up to 50 gallons), or 8 large bags of waste, and 1 large recycling container. If you have more waste or recycling than what is accepted on a weekly basis, please call or email us at least 24 hrs in advance and we will schedule the extra items to be removed for a nominal charge.

When and where should I place my waste or Summit cart?
Please have all waste & recycling or Summit carts at the curb by 7:00 am. Return service for “not-outs” will incur a $35 return trip charge.

My Summit cart was lost, stolen, or damaged – what should I do?
If your Summit cart is lost or stolen, we charge a replacement fee of $125 for a 64-gallon or $135 for a 96-gallon cart. If you have a damaged cart, please let us know and we will make a determination to either repair or replace it.

What is CartCare™ and how do I sign up?
Summit Waste & Recycling is pleased to provide this exclusive service to our customers. Waste and recycle carts can get dirty, smelly, and laden with bacteria and viruses. Our automated mobile service uses 3000 psi, 180-degree hot water, and environmentally friendly solutions to produce a sparkling clean and deodorized cart each time.

What can I place in the recycle stream?
All kinds of things! We focus on the big 3 – take a look at our recycle flyer.

How do billing and payments work?
Residential services are billed 3 months at a time. Invoices are generated 30 days prior to the beginning of the next service/billing cycle and payment is due 24 hours before the first day of the month of the new service/billing cycle. See our policies page for an explanation.

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